Strategic Support. Real Solutions.

Grow. Organize. Thrive. Whatever stage you’re in, We GOT you.

Founder-Owner Support

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Making daily operational decisions isn’t always easy. Sure, you have colleagues who offer good advice and a business coach who provides actionable steps—but let’s be honest: they’re not working in your business and don’t see all the pieces that make it whole. That’s not the case with us. It’s out job to know your internal pain points and fix them.

HERE’S HOW

  • Reduce your stress level by effectively delegating workflows.
  • Be the owner's right-hand in all business matters to ensure efficiency and alignment with overall business goals.
  • Collaborate with the owner to minimize expenses and maximize revenue.
  • Offer executive support: calendar, inbox, travel, and scheduling.

Operational Support

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A strong back-end organization is the foundation that keeps every moving part aligned, not just for boosting your bottom line, but also for growing your brand, empowering your team, and protecting your reputation.
HERE’S HOW
  • Create or maintain and execute SOPs and KPIs for efficient daily operations.
  • Recommend and implement CRM systems.
  • Organize Google Drive/Outlook folders for internal systems organization.
  • Draft and maintain contracts that reflect agencies’ deliverables.
  • Collaborate on ideas on marketing, PR, and brand awareness for business development (growth).

Team/Leadership Support

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You’ve built a great team but they’re not totally clear on how your processes actually work. They do their best to follow the structure you’ve put in place, but let’s be honest: things could run smoother. And you want them to. We’ll help clarify expectations, align your team, and strengthen systems—without disrupting your relationships (unless you want me to).

HERE’S HOW

  • Provide guidance and support to teams, fostering a positive and productive work environment.
  • Lead the team to efficient client communication for weekly or biweekly strategy sessions, ensuring the highest client satisfaction.
  • Advise publicists in crafting press releases, media engagement, and/or steps for client account management.
  • Review, edit, and approve client reports for KPI alignment and strategic accuracy.
  • Plan and lead internal team meetings for a cohesive team environment.
  • Support customer success by managing client/team meetings and communication.Support customer success by managing client/team meetings and communication.
  • Coordinate social media teams and campaign strategies.

Project Management​

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If you’re a small business owner who doesn’t need full team support, you might just need project work—we do that too. We can tackle a specific project as a one-and-done, or provide ongoing project support. Or maybe you have a large team and a big project, and just need an extra hand to organize it all so you don’t have to.
HERE’S HOW
  • Event planning, including scope and goals of a specific event.
  • Create detailed plans that outline tasks, timelines, and responsibilities for all aspects of the event.
  • Oversee all logistical aspects of the event, including venue or location, or coordination of Zoom or In-person gathering.
  • Coordinate with any external teams involved in the project (i.e, external marketing, franchisee collaboration, etc).
  • Track expenses, manage costs to ensure the event stays within the allocated budget.
  • Identify potential problems and develop an alternative plan for any unforeseen obstacles.
  • Post-event evaluation to include gathering feedback from participants and stakeholders to assess the event’s success and identify areas for improvement.

Sales Support

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To be transparent—we’re not salespeople, and we don’t handle sales workflows. But we will help you organize your sales team, build a sales process that works for you, and set up or streamline your CRM so it actually supports your goals.
HERE’S HOW
  • Create and maintain competitive sales proposal templates.
  • Participate in sales candidate interviews and selection to ensure they are aligned with the company's financial goals.
  • Advise the owner on outreach and sales strategies.

We also offer these extended services

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We also offer technical support, website design, and social media management. Our all-inclusive structure (yes—we need structure too!) lets us provide the essential services small businesses need to run smoothly and effectively. In short: whatever you need, we GOT you.
  • Build automation workflows (Zapier, Make, Airtable) to reduce manual tasks.
  • Upload and manage website/blog content to maintain consistency.
  • Design, develop, and manage websites (Webflow, WordPress).
  • Support customer success and client-facing operations.
  • Social media management and marketing support.
  • Newsletter Set up request and intake processes to streamline task tracking.

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